Entry Level Sales & Customer Service Manager

St John's, NL, Canada
Full Time
Entry Level

Our company is seeking an Entry Level Sales & Customer Service Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the telecom industry. Come join our team of hard-working, talented professionals!

 

JOB SUMMARY:

  • Perform sales functions for existing combined customers as well as prospects. The agent may need to review the benefits of a customer’s existing coverage and to answer any service and claims questions customers may have.
  • Perform sales function and product needs analysis for the marketing campaign.
  • Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence.
  • Follow up with external customers and prospects within a given area to validate contact and perform sales function if needed.
  • Provide information, and or problem-solving techniques for customers' existing products.

SKILLS/EXPERIENCE:

  • Good communication and interpersonal skills
  • Ability to multitask, talking with customers
  • Effective listening skills
  • Problem-solving
  • Business sense
  • Professional demeanor
  • Outgoing and engaging conversation skills
  • High School or equivalent required
  • Multiple Language skill a plus
 

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